Return & Exchange Policy:
- We regret to inform you that, in order to ensure the safety and satisfaction of our customers, we do not accept product returns even if they are in their original condition, except in cases of errors beyond the customer’s control, such as a technical issue on the website.
- Products may be exchanged within 7 days from the date of purchase if they are damaged or have a manufacturing defect. In such cases, the customer will be provided with a replacement product without a refund. The defective product must be returned in order to receive the replacement.
- If the customer refuses to receive the shipment, or if there is an error in the provided customer information (such as phone number or email) that results in the order being returned to us, the delivery fee will be deducted from the order value. If the customer wishes to receive the shipment again after it has been returned, they will be required to pay the delivery fee again.
- Please note that we are unable to modify the order contents after it has been processed.
